🔒 Data Privacy & Security

Haibaji Privacy Policy

Your personal information belongs to you. This page explains exactly what data Haibaji collects, why we collect it, how we store it, and what rights you have over it. No jargon, no hidden clauses — just a straight explanation of how Haibaji handles your privacy.

Last Updated: January 2025
256
Bit SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
100%
Your Right to Delete

How Haibaji Protects Your Data

Six core commitments that define how Haibaji approaches your personal information every single day.

End-to-End Encryption

Every piece of data you send to Haibaji — from your registration details to your payment information — is encrypted using 256-bit SSL. This means your data is unreadable to anyone intercepting it in transit, including on mobile networks commonly used in Bangladesh.

No Data Sales, Ever

Haibaji does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data is used only to operate your account, process payments, and improve the Haibaji platform. That's it — nothing else.

Secure Data Storage

Haibaji stores all player data on secured servers with restricted access. Only authorised Haibaji personnel can access your account information, and only when necessary to resolve a support request or investigate a security concern. Access logs are maintained and reviewed regularly.

You Control Your Data

Haibaji gives you full control over your personal information. You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account and associated data at any time by contacting Haibaji support. We will process your request promptly.

Minimal Data Collection

Haibaji only collects the data that is genuinely necessary to run your account and comply with legal obligations. We do not collect unnecessary personal details, and we do not track your activity outside of the Haibaji platform. What happens on Haibaji stays on Haibaji.

Marketing on Your Terms

Haibaji will only send you promotional messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

01 Who We Are

This Privacy Policy applies to the Haibaji platform, accessible at haibaji.vip and through the Haibaji mobile application. When this policy refers to "Haibaji", "we", "us", or "our", it means the operator of the Ha ibaji platform.

Haibaji is committed to protecting the privacy of every player who uses the platform. This policy explains in plain language what personal data we collect, why we collect it, how we use it, and what choices you have. If you have any questions after reading this policy, contact the Haibaji support team at [email protected].

Scope of This Policy

This Privacy Policy covers all data collected through the Haibaji website, mobile app, and any communication you have with the Haibaji support team. It does not cover third-party websites or services that may be linked from the platform.

02 Data We Collect

Haibaji collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you interact with the Haibaji website or app.

The following table summarises the categories of data Haibaji collects and the reason for each:

Data Category Examples Why We Collect It
Identity Data Full name, date of birth Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash/Nagad/Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, session duration, bet history Platform improvement and responsible gaming
Verification Data NID or passport copy (when requested) KYC compliance and withdrawal verification

Haibaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

03 How We Use Your Data

Haibaji uses the personal data we collect for the following purposes:

  • To create and manage your Haibaji account.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To verify your identity and age in compliance with our legal obligations.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To provide customer support and respond to your queries.
  • To send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send promotional offers and bonuses, but only if you have opted in to receive marketing communications.
  • To improve the Haibaji platform based on how players use it.
  • To comply with applicable laws and regulatory requirements.
Legal Basis

Haibaji processes your data on the basis of contractual necessity (to operate your account), legal obligation (KYC and AML compliance), and legitimate interest (fraud prevention and platform security).

04 Payment Data

When you make a deposit or request a withdrawal on Haibaji, your payment details are processed through secure payment gateways. Haibaji does not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment data is transmitted directly to the payment processor using encrypted connections.

Haibaji retains a record of transaction amounts, dates, and payment method references for accounting and anti-money-laundering purposes. This transaction history is stored securely and is accessible only to authorised Haibaji personnel.

  • Haibaji never stores your full mobile banking PIN or password.
  • All payment transactions are logged for fraud detection purposes.
  • Transaction records are retained for a minimum of five years in accordance with financial regulations.
Payment Security

Your bKash, Nagad, and Rocket credentials are never visible to Haibaji staff. Payments are processed through encrypted channels directly with your mobile banking provider.

05 Cookies and Tracking

Haibaji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help Haibaji remember your preferences and keep you logged in between sessions.

The types of cookies Haibaji uses include:

  • Essential Cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use Haibaji.
  • Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session.
  • Analytics Cookies: Help Haibaji understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Preference Cookies: Remember your settings such as language and display preferences.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Haibaji, but some features may not work as smoothly.

06 Data Sharing

Haibaji does not sell your personal data to any third party. We may share your data with trusted service providers who assist us in operating the platform, but only under strict data processing agreements that prohibit them from using your data for any other purpose.

Categories of third parties who may receive limited data include:

  • Payment Processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals.
  • Identity Verification Services: When KYC verification is required, your identity documents may be processed by a secure verification partner.
  • IT and Security Providers: Companies that help Haibaji maintain server infrastructure and monitor for security threats.
  • Legal and Regulatory Authorities: Haibaji may be required to disclose data to law enforcement or regulatory bodies when legally obligated to do so.
What We Never Do

Haibaji never sells your data to advertisers, data brokers, or marketing companies. Your personal information is not a product at Haibaji — it is something we protect.

07 Data Retention

Haibaji retains your personal data for as long as your account is active and for a period after closure as required by law. The specific retention periods depend on the type of data:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money-laundering regulations.
  • Transaction records are retained for a minimum of five years.
  • Support communications are retained for two years.
  • Technical and usage data is retained for up to twelve months and then anonymised or deleted.

When data is no longer required, Haibaji deletes or anonymises it securely. You may request early deletion of your data by contacting support, subject to our legal retention obligations.

08 Your Rights

As a Haibaji player, you have the following rights over your personal data. To exercise any of these rights, contact Haibaji support at [email protected] with your request.

Right to Access

Request a copy of all personal data Haibaji holds about you.

Right to Rectification

Ask Haibaji to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal retention requirements.

Right to Restriction

Ask Haibaji to limit how your data is processed in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your data for marketing or profiling purposes.

Response Time

Haibaji will respond to all data rights requests within 30 days. For complex requests, we may extend this by a further 30 days and will notify you if this is the case.

09 Children's Privacy

The Haibaji platform is strictly for adults aged 18 and over. Haibaji does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will close the account immediately and delete all associated data.

If you believe a minor has registered on Haibaji, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Under 18? Not Allowed.

Haibaji takes underage access seriously. Age verification checks are in place at registration and may be requested again at any point during your time on the platform.

10 Security Measures

Haibaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure.

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Haibaji servers are hosted in secure data centres with physical access controls and 24/7 monitoring.
  • Access to player data is restricted to authorised personnel only, on a need-to-know basis.
  • Haibaji conducts regular security audits and vulnerability assessments of the platform.
  • Suspicious login attempts trigger automatic account protection measures including temporary lockouts and email alerts.
  • All Haibaji staff with access to personal data receive regular data protection training.

Despite these measures, no online platform can guarantee absolute security. If you suspect your Haibaji account has been compromised, contact support immediately and change your password.

11 Policy Updates

Haibaji may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify registered players via their registered email address and update the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the Haibaji platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Haibaji handles your personal data, please get in touch with the Haibaji privacy team:

  • Email: [email protected]
  • Live Chat: Available within the Haibaji platform after login, 24 hours a day.
  • Response Time: We aim to respond to all privacy-related queries within 24 hours.

For responsible gaming concerns, please visit the Responsible Gaming page. For full platform rules, see our Terms and Conditions.

Your Privacy is Protected. Ready to Play?

Now you know exactly how Haibaji handles your data. Create your free account today, deposit via bKash or Nagad, and enjoy a secure gaming experience built for Bangladeshi players.

18+ only. Please play responsibly.  |  Responsible Gaming  |  Terms and Conditions